Frequently Asked Questions

Streamdiver is a sovereign AI platform for video and audio. The platform consists of four pillars: Media Platform for secure management and AI indexing, Publishing Suite for custom media portals, AI Automation for intelligent workflows, and Livestreaming for reliable live broadcasts. All components are GDPR-compliant and operated in European data centers.

Streamdiver is designed for organizations with high requirements for data protection and control: Public institutions and administrations, research facilities, companies with sensitive content, and organizations with publication obligations or compliance requirements. Especially suitable for critical infrastructure companies and the public sector.

With Streamdiver, you become your own publisher – without platform dependency. Unlike YouTube or Vimeo, you maintain full control: No third-party advertising, no third-party tracking, no data transfer to the US. Your content stays in European data centers, and you decide on access, design, and distribution.

Streamdiver is developed by an experienced team with years of SaaS and enterprise expertise. We combine competence in data protection law and information security, robust DevOps operations, and AI research with over a decade of practical experience. Our focus: secure, sovereign media infrastructure for demanding organizations.

All data is stored exclusively in ISO 27001 certified data centers in Austria and Germany. There is no data transfer to third countries or US cloud providers. Streamdiver thus ensures maximum data sovereignty and compliance with European data protection standards.

Streamdiver exclusively uses self-hosted AI models (Streamdiver LLMs). No data is transferred to external services like OpenAI, Anthropic, or other US providers. All AI processing takes place in our European infrastructure – without third-party tracking and without data sharing.

Yes, Streamdiver is GDPR compliant by design. We don't use US cloud services (no Cloud Act), operate our own AI models without data sharing, and all data centers are located in the EU. For processing personal data, we provide appropriate data processing agreements (DPA).

Streamdiver supports all common video and audio formats (MP4, MOV, AVI, MP3, WAV, etc.), images (JPG, PNG, etc.), and documents (PDF, DOCX, Markdown). The platform automatically converts and optimizes content for different devices and bandwidths.

Yes, Streamdiver offers flexible integration options: Embeddable players and widgets for your website, custom media portals, and a complete REST API for deep system integration. We support you with professional consulting and templates.

Yes, Streamdiver supports accessibility requirements including WCAG 2.1 standards. Our players offer automatic subtitles, chapter navigation, and jump markers so that all users – including people with disabilities – can consume content barrier-free. Especially relevant for public institutions with legal obligations.

Streamdiver uses self-hosted AI models for speech-to-text, speaker recognition, and content analysis. The system recognizes different speakers, automatically creates chapters and timestamps, and enables searchability of all content. All AI processing takes place in our European infrastructure – without data sharing to third parties.

Yes – the minutes are ready the next morning, instead of two weeks later. Streamdiver generates structured minutes from meeting recordings with speaker attribution, agenda structure, and timestamps. The AI creates summaries and exports decision templates directly to your council information system. Human-in-the-loop guaranteed: You review before publication.

With the Tone of Voice feature, the AI generates content in your brand's style. From a video, press releases, social media posts, or newsletter texts are automatically created – all consistent with your organization's communication style. Our AI experts configure this together with you.

Implementation time depends on your requirements. Simple video hosting scenarios can be productive within a few days. More complex integrations with API connections and custom workflows are implemented in a structured onboarding process with our experts.

Streamdiver focuses on professional implementation with expert support rather than pure self-service. Our AI experts develop customized workflows together with you for your specific requirements. This ensures you leverage the full potential of the platform.

Streamdiver offers a dedicated support portal for all customers. Depending on your contract, you have access to a personal Customer Success Team that supports you in optimally using the platform. Technical documentation and API references can be found on our Developer page.

Prices are based on your individual requirements. Relevant factors include storage volume, playout, required AI features, and integration depth. Contact us for a non-binding consultation – we'll create a customized offer for you.